1.General clauses
1.As a registered customer, you can participate in a variety of online casino games available to you in the form of web content. This content is brought to you by: NetEnt Malta Limited which holds a Class 4 supplier licence (MGA/CL4/184/2004); Yggdrasil Gaming Ltd which holds a Class 4 license (MGA/CL4/850/2012) and Evolution Gaming Limited.
2. We are duly authorized to represent, promote and deliver this content on our Website (labeled and herein referred to as “Live Casino” and “Slots”) by virtue of a commercial agreement with the Casino Provider.
3. Live Casino and Slots are stand-alone services managed by the Casino Provider and covered by their respective i-gaming license. We undertake to receive, hold and pay out funds in relation to your participation in the games available through these services.
4. We shall not take liability for any transactions made from within the Live Casino and Slots services, except for the transfer of funds between your player account and the game being played.
5. In the scope of this Appendix, a “bet” shall refer to a wager you make when playing Live Casino and Slots. A “prize” shall refer to any amounts and bonuses that can be won by playing Live Casino and Slots.
2. Live Casino
1. Live Casino is a live dealer game service based on a real-world studio from where the games are broadcast over a real-time Internet video channel.
2. The Game Application provides you with access and interface to the following games:
- Roulette
- Blackjack
- Baccarat
3. You can find a full description of usage and rules for each game by following the questionmark icon located in the lower right corner of the Game Application window.
4. When you play a Casino game, your amount of chips will reflect your current player account balance. Every bet placed shall be drawn from your player account, and every prize won shall be credited back to your player account. There is no demo mode in Casino.
3. Slots
1. The Slots service covers the range of purely virtual games, such as different kinds of slot machines, table games and scratchcards, each run in its own Game Application.
2. We may change the selection of games provided under the Games label from time to time, at our sole discretion.
3. Games can be played either in real or demo mode. The real mode of play involves betting money deposited to your player account. The demo mode gives you the option of trying the game with fun credits.
4. A full description of usage and rules for each game can be accessed from within the game.
5. When you play progressive games, every bet placed is contributing to the Casino Provider’s network-wide jackpot. If you win a jackpot, the prize shall be credited into your player account instantly and you may request its withdrawal after a verification period of 24 hours.
6. Any resemblance of real-world names, characters or situations appearing in the games is a coincidence and, therefore, unintended.
4. Irregular Play
1. Before any withdrawals are processed, your gameplay will be reviewed for any irregular playing patterns. Should we deem that irregular game play has occurred, we reserve the right to withhold any withdrawals and/or confiscate all winnings.
2. In the interests of fair gaming, equal, zero or low margin bets or hedge betting, shall all be considered irregular gaming. We reserve the right to decide in our sole discretion which activities constitute “irregular play” and to withhold any withdrawals where irregular play has occurred.
3. Delayed winnings from free spin and bonus features triggered with bonus funds will be removed. Delayed winnings are defined as follows:
A Player triggers a free spin or bonus feature in a game using bonus money. The Player then closes the game before the triggered free spins or bonus round has been finished. The Player returns to complete the free spin or bonus feature when the bonus money that was initially used to trigger the free spins or bonus feature has been lost, forfeited or wagered.
4. In the event that we believe you are abusing or attempting to abuse a bonus or other promotion, displaying irregular betting behaviour, or you are likely to benefit through abuse or lack of good faith from a gambling policy adopted by us, we may at our sole discretion, deny, withhold or withdraw you from any bonus or promotion, or rescind any policy either temporarily or permanently, or terminate your access to the services and/or block your account. In such circumstances, we shall be under no obligation to refund to you any balance that may be in your accounts other than your original deposit amounts.
5. Should you have knowledge of or suspect game cheating, attempted cheating, collusion between players or other violations; please inform us via the customer support live chat.
